Table of Contents
1. Introduction
Welcome to Nosyq. These Terms of Use ("Terms") govern your access to and use of the Nosyq website at nosyq.com (the "Site"), mobile applications ("Apps"), hardware wallet products ("Products"), and any related services (collectively, the "Services") provided by Nosyq ("we," "our," or "us").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not access or use our Services.
PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.
2. Eligibility
You must be at least 18 years old to access or use our Services. By accessing or using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
Our Services are intended for users in jurisdictions where the use of cryptocurrency hardware wallets is legal. You are responsible for determining whether your use of our Services complies with applicable laws in your jurisdiction.
3. Account Registration
Some features of our Services may require you to create an account. When you create an account, you must provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
- Immediately notify us of any unauthorized use of your account or any other breach of security
- Ensure that you log out of your account at the end of each session
- Not share your account credentials with any third party
- Not create more than one account, except as expressly permitted
- Not use another user's account without permission
We reserve the right to suspend or terminate your account if any information you provide is inaccurate, untrue, or incomplete, or if you violate these Terms.
4. Products and Services
4.1 Hardware Wallets
Our hardware wallets are physical devices designed to securely store private keys for cryptocurrencies. By purchasing and using our hardware wallets, you acknowledge and agree that:
- You are solely responsible for maintaining the security of your recovery seed phrase, PIN, and any other authentication credentials
- We do not have access to your recovery seed phrase, private keys, or cryptocurrency holdings
- Loss of your recovery seed phrase may result in permanent loss of access to your cryptocurrency assets
- You will follow all setup and security instructions provided with the Product
- You will keep your firmware updated to benefit from the latest security enhancements
4.2 Software and Applications
We provide software and applications to be used in conjunction with our hardware wallets. By using our software and applications, you acknowledge and agree that:
- You will download software only from our official website or authorized app stores
- You will verify the authenticity of software before installation
- You will keep the software updated to the latest version
- We may automatically update the software when connected to the internet
- The software is licensed, not sold, to you for use only under these Terms
4.3 Informational Content
Our Services may include educational resources, security tips, and other informational content. This content is provided for general information purposes only and should not be construed as financial, legal, or investment advice. You should consult with qualified professionals before making any financial decisions or implementing security measures.
5. Purchases and Payments
5.1 Product Orders
When you place an order for our Products, you agree to provide accurate and complete payment and shipping information. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in product or pricing information, or concerns about fraudulent activity.
5.2 Pricing and Payment
All prices are listed in US dollars unless otherwise specified. Prices do not include taxes, shipping, or handling fees, which will be added at checkout. We accept various payment methods as indicated on our Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate and complete.
5.3 Shipping and Delivery
We ship Products to the locations listed on our Site. Delivery times are estimates and not guaranteed. Risk of loss and title to Products pass to you upon delivery to the carrier. You are responsible for any customs duties, taxes, or other charges associated with international shipments.
5.4 Return Policy
For security reasons, we have a limited return policy. Unopened Products in original packaging may be returned within 30 days of delivery for a full refund (excluding shipping costs). Opened Products cannot be returned due to security considerations but may be eligible for warranty service if defective. Please contact our customer support for specific return instructions.
5.5 Warranty
Our Products come with a limited warranty against manufacturing defects. The warranty period varies by Product and is specified in the Product documentation. The warranty does not cover damage caused by misuse, abuse, accidents, or unauthorized modifications. To make a warranty claim, please contact our customer support with proof of purchase.
6. Intellectual Property
6.1 Our Intellectual Property
The Services, including all content, features, functionality, software, and Products, are owned by Nosyq or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. These Terms do not grant you any right, title, or interest in or to our intellectual property.
6.2 License to Use
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purposes. This license does not include the right to:
- Modify, reproduce, distribute, or create derivative works based on the Services
- Use data mining, robots, or similar data gathering methods
- Circumvent security features or access unauthorized areas of the Services
- Remove or alter any copyright, trademark, or other proprietary notices
- Use the Services in any manner that could damage, disable, overburden, or impair the Services
6.3 Software License
For software that we provide for use with our Products, we grant you a limited, non-exclusive, non-transferable, revocable license to use the software solely in connection with the Products and Services. You may not:
- Reverse engineer, decompile, or disassemble the software
- Distribute, rent, lease, lend, or sublicense the software
- Create derivative works based on the software
- Use the software for any purpose other than as expressly permitted
6.4 Feedback
If you provide us with feedback, suggestions, or ideas regarding our Services, you grant us a non-exclusive, perpetual, irrevocable, fully-paid, royalty-free license to use, reproduce, modify, publish, distribute, and otherwise exploit such feedback for any purpose without compensation to you.
7. User Content
You may have the opportunity to submit content to our Services, such as reviews, comments, or forum posts ("User Content"). You retain ownership of your User Content, but you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, and otherwise exploit such User Content in connection with our Services.
You represent and warrant that:
- You own or have the necessary rights to your User Content
- Your User Content does not infringe on the rights of any third party
- Your User Content complies with these Terms and all applicable laws
We may remove any User Content at our discretion without notice if we believe it violates these Terms or is otherwise objectionable.
8. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws, regulations, or third-party rights
- Using the Services for any illegal or unauthorized purpose
- Attempting to interfere with or compromise the security or integrity of our Services
- Attempting to reverse engineer, modify, or tamper with our Products
- Uploading malware or other malicious code
- Impersonating another person or entity
- Collecting user information without consent
- Using the Services in any manner that could overload or impair their functionality
- Circumventing or attempting to circumvent any access restrictions or security measures
- Engaging in any activity that disrupts or interferes with the Services
9. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE CONTENT PROVIDED THROUGH THE SERVICES.
WE DO NOT PROVIDE FINANCIAL, INVESTMENT, LEGAL, OR TAX ADVICE. CONTENT PROVIDED THROUGH THE SERVICES IS FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS PROFESSIONAL ADVICE.
WHILE OUR PRODUCTS ARE DESIGNED TO PROVIDE SECURE STORAGE FOR CRYPTOCURRENCY PRIVATE KEYS, NO SECURITY SYSTEM IS IMPENETRABLE. WE DO NOT GUARANTEE THAT OUR PRODUCTS WILL PREVENT ALL POTENTIAL SECURITY THREATS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Nosyq, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO US FOR PRODUCTS OR SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
THE LIMITATIONS OF LIABILITY IN THIS SECTION SHALL APPLY TO ALL THEORIES OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
11. Indemnification
You agree to indemnify, defend, and hold harmless Nosyq, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of another person or entity; or (d) your User Content. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
12. Term and Termination
These Terms will remain in full force and effect while you use the Services. We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any jurisdiction other than the State of Florida.
14. Dispute Resolution
14.1 Arbitration Agreement
You and Nosyq agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration will be conducted in Tampa, Florida, unless you and we agree otherwise. Each party will be responsible for paying any filing, administrative, and arbitrator fees in accordance with AAA rules.
14.2 Class Action Waiver
YOU AND Nosyq AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
14.3 Exceptions
Notwithstanding the foregoing, either party may seek emergency injunctive relief in any court of competent jurisdiction. Any claim not subject to arbitration shall be litigated exclusively in the state or federal courts located in Hillsborough County, Florida, and you consent to personal jurisdiction in those courts.
14.4 Opt-Out
You have the right to opt out of the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt out to the following address: 13014 N Dale Mabry Hwy, Tampa, FL 33618, within 30 days of first accepting these Terms.
15. Changes to Terms
We may modify these Terms at any time by posting the revised Terms on our Site. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services. We will provide notice of material changes by updating the "Last Updated" date at the top of these Terms and, where appropriate, by notifying you through the Services or by email.
16. Miscellaneous
16.1 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and us concerning the Services.
16.2 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
16.3 No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Nosyq.
16.4 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
16.5 Force Majeure
We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
16.6 Export Control
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce and trade and economic sanctions maintained by the Treasury Department's Office of Foreign Assets Control.
17. Contact Us
If you have any questions about these Terms, please contact us at:
Nosyq
Attn: Legal Department
13014 N Dale Mabry Hwy
Tampa, FL 33618
United States
Email: legal@nosyq.com
Phone: +1 (813) 781-1628